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Frequently asked questions

Ineō's range is one-size that offers near-full adjustability. Most pieces are sold with a selection of connecting straps that ensures you, the wearer, get the best fit throughout the life of your product. Check out our Blog Post for more sizing information.

Orders may be cancelled or modified anytime before they're released for postage. Please contact us for more info, or if you have a problem with your order.

Our Ineō products are exchangeable or returned for store-credit if the item is returned unworn (in perfect condition) and with original tags and packaging within 14 days of purchase. A receipt is needed as proof of purchase.

  • Sale goods and leathercare products are non-returnable.
  • Ineō does not offer refunds.

This does not affect your statutory rights. See full Returns Policy.

We offer a range of electronic gift cards to allow a friend or lover(s) to choose their own Ineō pieces themselves. See our gift card product page for more details.